We do not only want to celebrate good times with you, but also communicate transparently when things don't go as planned.
That is the status:
Unfortunately, we can not deliver the football boots as planned in December 2021.
We are making good progress in the production of the individual parts (sole, upper, etc.) and have already produced many different color combinations and designs for tests, the workmanship is awesome and the comfort level of the boots is really terrific.
But we also want to make sure that every customer is really satisfied with the fit when the football boots arrive.
During the latest tests, we found out that 7 out of 10 players were already super satisfied with the fit, but 3 out of 10 did not have the expected fit.
On the one hand this is because during production we optimised the shape of the boots for a more ergonomic fit and switched to a lighter upper material. Which changed a little bit the behavior of the material/boots.
On the other hand, we have noticed that, depending on the lighting situation, the scanning process can sometimes produce strong shadows that affect the accuracy of the scan.
This does not happen in all cases, but we want to be sure before we ship your boots.
That is why we need to readjust.
What are we going to do now:
We check each scan again through our algorithm and also manually by our team.
This way we can be sure that a scan is correct and that we can manufacture the shoes as planned based on the scan.
However this can also mean that we cannot use a scan and it has to be rescanned again.
As already announced in the last update, we will therefore ask some of you to scan and order again.
Here we prefer to play it safe in order to be able to deliver a super result.
So don't be surprised if you receive an email from us in the next 1-2 weeks asking you to scan and order again.
We also want to run an additional series of tests with 80-100 selected Kickstarter supporters to check the fit and validate the scan results.
For this purpose, we will also measure these players again with a stationary 3D scanner in order to cross-check the results from the app in combination with test shoes.
These 80-100 shoes will be in Germany by mid-January. Based on the feedback and results of the fit test, we can then make a decision and start further production.
When will production start:
The raw materials for the remaining +1,000 pairs of shoes are already prepared.
But before we can put the shoe on your last, the final test with the 80-100 players must be completed.
Final production start is planned for 20th of January 2022
As a result, we plan to have the shoes in our warehouse in Germany by the end of February 2022 and to be able to deliver them from there.
- Unfortunately, the originally planned delivery date of December 2021 can no longer be met.
- Manual verification of all scans is currently being carried out.
- Some customers will have to rescan and reorder. Customers will be informed by email.
- 80-100 shoes planned for validation. Delivery & fit test mid-January.
- Planned production start afterwards from 20.01.2022.
- Planned delivery of remaining shoes to our warehouse in Germany by end of February 2022.
We apologise for the delay, hope for your understanding for us as a young start-up and of course we will do our best to get your shoes to you as soon as possible.
If you have any questions, please contact us at email@example.com or directly via WhatsApp.
Matthias and Benjamin ✌️